Need Support?
Give us a call at (800) 544-0400 or drop us an email at info@coolersolutions.com
Frequently Asked Questions
Our decal specialists have extensive experience with every type of equipment offered by CSI. Once you select a model, our team will collaborate closely with you to create a compelling visual presentation that communicates your message and is precisely tailored to the equipment you choose.
After the design and specifications are approved, our production team partners print the decals on specialized film selected for optimal color reproduction and durability. Each decal is then professionally trimmed and applied to your equipment, creating a polished, showcase-quality finish.
Generally we develop a dimensional image with the decal in position on the equipment. This gives the customer a realistic view of what to expect for approval and sign off prior to production. Should a larger or full size mock-up be needed, we would discuss time and costs for approval needed to proceed.
Our custom decal capabilities are defined only by the equipment’s available surface area and operating requirements. Once you have selected a model, consult your CSI sales representative to develop a tailored decal solution.
Our decal team is experienced and very efficient. How fast you would have your decaled equipment depends on the availability of the equipment and materials needed, and the schedule of work ahead of your order. Tell your CSI sales rep what you need and when, and they will do the best they can within your timeframe.
CSI is based out of Langhorne, PA, located in the same facility as Nordon, Inc. One Cabot Drive, Langhorne, Pa 19047. We also have offices in NY and VA.
Please carefully review your quotation or sales order with your Sales or Customer Service representative to verify that all details are correct and confirm whether any additional charges apply.
Support comes in many different forms. It is essential to discuss and establish your structured support needs with your sales or customer service representative in advance of placing your order. Our Team can assist with, but is not limited to, aftermarket parts or accessories, rework & customization, white glove services, personnel training, preventive maintenance, warranty & lifecycle management, etc…We are here to help!